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Integrated Logistics Warehousing Marketplace Management Discount Retail Chains B2B & B2C Sales Customs & Compliance
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DATA PROTECTION

Privacy Policy

Information pursuant to Art. 13 / 14 GDPR · § 25 TTDSG · BDSG · Last updated: May 2026

Note: The German-language Datenschutzerklärung is the legally binding version. This English translation is provided for the convenience of international visitors.

1. Controller

The controller within the meaning of the General Data Protection Regulation (GDPR) and other national data protection laws of the Member States as well as other data protection provisions is:

ILKADIM Europe GmbH
represented by Managing Director Murat Yagmur
Bruchfeld 77–79, 47809 Krefeld, Germany
Email: info@ilkadimeuropegmbh.com

2. General Information on Data Processing

2.1 Scope of processing of personal data

We process personal data of our users only insofar as this is necessary to provide a functional website as well as our content and services. Processing generally takes place only with the user's consent or where processing is permitted by law.

2.2 Legal bases

  • Art. 6 (1) (a) GDPR — consent of the data subject
  • Art. 6 (1) (b) GDPR — performance of a contract / pre-contractual measures
  • Art. 6 (1) (c) GDPR — compliance with a legal obligation
  • Art. 6 (1) (f) GDPR — legitimate interests

2.3 Data erasure and storage period

The personal data of the data subject will be erased or blocked as soon as the purpose of storage no longer applies. Storage may take place beyond that period if provided for by European or national legislators in EU regulations, laws or other provisions.

3. Provision of the website and creation of log files

Each time our website is accessed, our system automatically collects data and information from the computer system of the accessing computer. The following data is collected:

  • IP address of the user (truncated)
  • Date and time of access
  • Content of the request (specific page)
  • Amount of data transferred
  • Referrer URL
  • Browser, operating system and language setting

Processing takes place on the basis of Art. 6 (1) (f) GDPR. Our legitimate interest is to ensure a smooth connection setup, the evaluation of system security and stability, and other administrative purposes. Log files are usually deleted after 14 days.

4. Use of Cookies

Our website uses cookies. Cookies are small text files stored on your device. We distinguish between:

  • Technically necessary cookies (legal basis: § 25 (2) no. 2 TTDSG): required for operation, e.g. the cookie consent itself.
  • Statistics / analytics cookies (legal basis: § 25 (1) TTDSG + Art. 6 (1) (a) GDPR): only with your explicit consent.
  • Marketing cookies (legal basis: § 25 (1) TTDSG + Art. 6 (1) (a) GDPR): only with your explicit consent.

You can view, adjust or withdraw your consent at any time via the Cookie Settings dialog or in our Cookie Policy.

5. Contact

When you contact us (via contact form or email), the user's information is stored to process the request and in case follow-up questions arise. The legal basis is Art. 6 (1) (b) GDPR (contract initiation) or Art. 6 (1) (f) GDPR. The data will be deleted as soon as it is no longer required to achieve the purpose for which it was collected — at the latest after three years, unless legal retention obligations apply.

6. Recipients / Processors

Your data will only be transmitted to third parties insofar as this is necessary for the performance of the contract or we are legally required to do so. Processors (e.g. hosting providers, shipping service providers) have been contractually obligated in accordance with Art. 28 GDPR.

7. Transfer to Third Countries

A transfer to countries outside the European Economic Area (EEA) only takes place insofar as this is necessary for the performance of the contract, legally required or you have consented. We ensure that an adequate level of data protection exists (e.g. EU Standard Contractual Clauses, adequacy decision).

8. Rights of the Data Subject

You have the following rights vis-à-vis us:

  • Right of access (Art. 15 GDPR)
  • Right to rectification (Art. 16 GDPR)
  • Right to erasure (Art. 17 GDPR)
  • Right to restriction of processing (Art. 18 GDPR)
  • Right to data portability (Art. 20 GDPR)
  • Right to object (Art. 21 GDPR)
  • Right to withdraw consent (Art. 7 (3) GDPR)
  • Right to lodge a complaint with a supervisory authority (Art. 77 GDPR)

9. Competent Supervisory Authority

State Commissioner for Data Protection and Freedom of Information of North Rhine-Westphalia
Kavalleriestraße 2–4, 40213 Düsseldorf, Germany
Web: www.ldi.nrw.de

10. Data Security

We use the widely-used SSL/TLS protocol within website visits. In addition, we take appropriate technical and organisational security measures to protect your data against accidental or intentional manipulation, loss, destruction or unauthorised access.

11. Changes to this Privacy Policy

We reserve the right to adapt this Privacy Policy so that it always complies with current legal requirements or in order to implement changes to our services.

Last updated: May 2026

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