SERVICE DETAILS

B2B & B2C Sales

Two-channel distribution with separate strategies for trade and end consumers.

For any brand, a single sales channel isn't enough. B2B (wholesale, supplying stores) and B2C (e-commerce, end consumers) are two different disciplines — we manage both channels in parallel and aligned with each other.

B2B sales infrastructure

We offer a proprietary B2B portal for wholesalers, retail chains and distributors across Europe. Customer-specific pricing, order history and shipping plan are all centrally trackable.

B2C e-commerce management

Our brands' own websites + all major marketplaces + social-commerce integrations (Instagram Shop, TikTok Shop). Multiple payment methods, fast shipping options.

Pricing strategy

We apply a MAP (Minimum Advertised Price) policy that prevents pricing conflicts between B2B and B2C channels. Brand value is not compromised.

Customer relationships

A dedicated customer support team speaking German, English and Turkish. Key Account Managers for B2B customers, 24/7 chat and phone support for B2C.

3 languages
Customer support (DE/EN/TR)
48 hrs
B2B order processing
4 hrs
B2C order processing

Would you like more details about B2B & B2C Sales?

Our operations team is ready to prepare a project-specific quote.

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